Stories on this page are the outcomes of various community initiatives and interactions. Since the community is driven voluntarily, passionate Mindtree Minds decide the community objective, identify gaps, chart out a roadmap, leverage different techniques and intervention models that benefit other like-minded members. This also helps them network with each other, stay connected, make friends and build trust.
We did a community survey and found out that 23% saw a great progress in the way community initiative has evolved in 2011. 8% said the community activities have made a direct impact in their work/project and it was a life saver for them. 47% noticed a positive impact (personally/professionally) on themselves as well as others.
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Microsoft SharePoint is treated as infrastructure by most customers. While the ‘SharePoint Practice’ served our customers, not many community members knew how their customers were using SharePoint they built for them and its implications on their business. The community champions wanted their members to realize the importance of the work they were doing for their customers. In addition, the community wanted to get a direct insight into the latest developments on SharePoint and how Microsoft was looking at building SharePoint in the near future.
The community champions invited external speaker Susan from ActionAid, who develops SharePoint applications similar to those developed by MindTree. She shared how SharePoint solutions they built had helped in their objective of reducing poverty across the world. It was an exceptional case study since not many people thought SharePoint can actually be used for purposes that impacted people’s lives. On a different note, SharePoint Product Manager, Shobha from Microsoft, elucidated how SharePoint is applied across industries. Shobha shared a case study from a financial organization who improved processes by adopting SharePoint. She provided specific insights on how it helped reducing the time to process the loans, reduce internal cost and improve efficiency.
In his keynote speech, Anjan – CEO of ITS BU, earlier explained the importance of keeping the customer’s business in mind. Clients and the goals they want to achieve are the prime reason we develop applications after all, he said in his note. Sudhir Reddy, CIO, talked about PeopleHub, MindTree’s intranet that is built on SharePoint and the reasons why his team chose the product. He spoke of disparate applications MindTree had earlier and how his team combined them into one platform, including challenges involved while integrating SharePoint with SAP. He also talked about the importance of how FAST search integration helped in improving the portal’s usage.
The community got some real life insights on how SharePoint helps business to deliver more and how important it is for the end users. Madhusudhan RA, one of the participant, said,
“Inviting actual users of SharePoint to give insights was a new concept totally. We got information about the usage of SharePoint from different industries and perspectives.”
The community also got customer feedback on SharePoint as a tool. In addition it helped attendees to get insights on what aspects of SharePoint people need to concentrate (especially for the newer version of SharePoint) and tips on making the application compatible with mobile and tablet phones.
Another very interesting takeaway was information on how the SharePoint platform was being used in MindTree and a glimpse on various considerations and effort that was taken to migrate from the older PeopleNet portal to the fully integrated PeopleHub platform. With ActionAid, Microsoft and MindTree showcasing use cases of SharePoint it helped the community to get an understanding of how SharePoint portals in different organizations were making the much needed impact to businesses and how retaining and disseminating information and making it available to the wider audience helps in improving the productivity of a knowledge worker. One message that came out clearly – SharePoint was used more and more by people than emails for publishing information.